Meet Our Administration

Our administration and staff are dedicated to Roanoke Park Counseling’s mission to restore the hope and dignity of adults who have been sexually abused in childhood through healing and community awareness. We put our mission into action through compassionate, respectful, and effective service to our clients and to the community.

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  • Janice Palm
    Executive Director
    MA, LMHC
    M.A., Psychology, Antioch University
    B.A., Education, Seattle Pacific College
    Specialties: Depression, Abuse, Trauma, Anxiety

    The Executive Director's role at Roanoke Park Counseling is to lead, cultivate and keep the agency alive and vital to ensure that the agency's mission is carried out to its fullest potential.

    For Janice, the duties go one step more: To protect and respect each client who walks through our doors. By making sure that RPC’s core value of unwavering respect for the dignity of all people permeates the clinical and administrative culture of the agency, Janice says, "it ultimately radiates to the clients we are privileged to serve."

    It is Janice's work as a therapist that fuels her passion and resolve to ensure that programs, administration, board function and staff development work in concert to provide the greatest possibility of stability and effectiveness. Roanoke Park Counseling has a tremendous responsibility and challenge in providing a very deep and valuable service at affordable rates -- and a record of success that shows that it works.

  • Susan Fondren
    Office Manager
    B.A. Psychology, Rhodes College

    With a keen interest in mental health and healing and a diverse background in retail, education, and small business, Susan joined us in 2020 to dedicate her skills in service to the programs we provide. As Office Manager, she works diligently to make the business side of the client experience a smooth one, while also supporting the staff, therapists, and board of Roanoke Park Counseling. 

    Originally from the southeast, Seattle has been home for Susan since 2013. She enjoys nature, adores all things canine, and is an active member of her community, including volunteering at the Doney Coe Clinic, a veterinary and wellness care clinic for pets of qualifying low income and homeless families in Seattle, Washington.

  • Amanda Franklin
    Amanda Franklin
    Clinical Coordinator

    M.Ed., LMHC
    M.Ed., Educational Psychology with a concentration in Community Mental Health, University of Washington
    Double BA, English and Business Administration, University of Washington
    Specialties: Sexual Abuse, Child, Couple, And Family Therapy, Issues Of A Religious Or Spiritual Nature

    Amanda joined Roanoke Park in 2020.  She provides information and conducts intakes for survivors and their partners seeking services at our agency, and she supervises the clinical staff. She is honored to be the first contact for potential clients, and strives to make the intake interview as warm, safe, and non-threatening as it can be.  She knows that every time a survivor tells their story it can be painful, and every time the story is heard by someone who offers compassion and support it can be a step towards healing.

    Her previous experience includes working at a community mental health center from 1987-1998, both in an outpatient department and in a therapeutic foster care program.  She taught at Antioch University Seattle from 1992-2018, in both the mental health and family therapy programs.  She had a private practice from 1995-2018, specializing in couple and family therapy, people who had been abused, and people with limited financial means.  She has volunteered as a CASA (guardian ad litem) since 2001, and as a psychological evaluator for asylum seekers since 2017.

    Amanda serves as the Clinical Coordinator at RPC.

  • Karen Daiss
    Karen Daiss Headshot
    Director of Development and Communications
    B.A. English Communications, Armstrong Atlantic State University

    Karen Daiss joined Roanoke Park Counseling in November of 2019 as the Director of Development and Communications. In this role, she is responsible for all fundraising efforts and works to connect the agency within the community to ensure growth and progress for its success.

    Karen moved to Seattle in May of 2018 from Savannah, Georgia where she spent the last 19 years. Prior to joining RPC, Karen was the co-host of a morning radio show in both Savannah and Seattle. She also previously served as the Director of Corporate Advancement at a regional nonprofit in Coastal Georgia and as a newspaper writer and editor.

    She has been an active volunteer for many organizations including the Rape Crisis Center of Coastal Georgia, CASA, and several pet rescue organizations.

    Karen is thrilled to be working with Roanoke Park Counseling to aid in the effort to provide the highest quality services to adult survivors of childhood sexual abuse.

Our Therapists

Therapists at RPC bring special training and experience to understanding the experience of survivors and the profound life effects of sexual abuse in childhood.

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Board of Directors

Through collaboration, leadership and commitment, RPC's Board of Directors work to strengthen and guide the agency to ensure that our unique and affordable therapy services remain strong and vital.

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